Help / FAQs

Frequently Asked Questions

• Why Trust AvivaAmino?

  We source our products from reputable manufacturers with established safety records. Certificates of Analysis for the majority of our products are available upon request, providing you with further assurance of quality.

• How to store peptides to maintain their quality and potency?

  To maintain the quality and potency of peptides in
  Lyophilized form:

  • Short term: Refrigerate at 36°F to 46°F (2°C to 8°C)
  • Long term: Freeze at -22°F to 4°F (-30°C to -20°C

  Reconstituted form:

  • Short term: Refrigerate at 36°F to 46°F (2°C to 8°C)
  • Long term: Freeze at -22°F to 4°F (-30°C to -20°C)

• What does it mean to “reconstitute” peptides?

  Peptides are supplied in a lyophilized powder form. Before use, they must be reconstituted with bacteriostatic water or other solvents to use for your research.

• Do you ship to Puerto Rico?

  Yes. When shipping to Puerto Rico choose Puerto Rico as country/region and type in PR for state

• How much bacteriostatic water or other solvents do I need to reconstitute the peptides?

  The amount of bacteriostatic water to add to the vial will depend on the peptide and research being performed. We recommend researching relevant scientific literature or contacting a qualified researcher for guidance. Use sterile techniques when handling peptides and solvents to prevent contamination.

• Will you help/recommendations or guidelines on my research?

  Our products are intended for research purposes only and are not intended for human or animal consumption. We are strictly a research and development peptide supplier for the scientific community. We prohibit discussions on human and animal consumption of peptides.

• What is your Processing and Shipping process?

  We typically process orders within 24 hours. Once processed, your order is usually shipped within 1-2 business days.

• What is your Delivery process?

  Delivery times vary based on your location and the shipping method you choose. Within the US, you can generally expect your order to arrive within 3-5 business days. 

• What is your Return & Refund policy?

  Please note that, due to the unique nature of our offerings, all sales are final. Unfortunately, we are unable to accept returns, exchanges, or issue refunds for any purchases made on our website. If you have any questions or need assistance regarding your order, don’t hesitate to reach out to our customer service team.

• What are peptides and why are they important for research?

  Peptides are short chains of amino acids that play crucial roles in various biological processes. In research, they are used to study protein functions, develop new medications, and understand disease mechanisms.

• What types of peptides does Aviva Amino offer?

  We offers a wide range of high-quality research peptides, including custom peptides, peptide libraries, and modified peptides to meet the specific needs of various scientific studies.

• How do I place an order on the website?

  To place an order, simply browse our catalog, select the peptides you need, add them to your cart, and proceed to checkout. You can also contact our customer service team for assistance with custom orders.

• What payment methods do Aviva Amino accept?

  We accept various payment methods, including Zelle, and bank transfers. For bulk or institutional purchases, we also offer invoicing options. If you have any questions about payment, please contact our customer support team for assistance.

• What shipping and delivery options are available?

  We offer various shipping options to ensure timely delivery of your order. Tracking information available for all shipments. You can choose your preferred shipping method during the checkout process

We source our products from reputable manufacturers with established safety records. Certificates of Analysis for the majority of our products are available upon request, providing you with further assurance of quality.

To maintain the quality and potency of peptides in
Lyophilized form:

• Short term: Refrigerate at 36°F to 46°F (2°C to 8°C)
• Long term: Freeze at -22°F to 4°F (-30°C to -20°C

Reconstituted form:

• Short term: Refrigerate at 36°F to 46°F (2°C to 8°C)
• Long term: Freeze at -22°F to 4°F (-30°C to -20°C)

Peptides are supplied in a lyophilized powder form. Before use, they must be reconstituted with bacteriostatic water or other solvents to use for your research.

Yes. When shipping to Puerto Rico choose Puerto Rico as country/region and type in PR for state

The amount of bacteriostatic water to add to the vial will depend on the peptide and research being performed. We recommend researching relevant scientific literature or contacting a qualified researcher for guidance. Use sterile techniques when handling peptides and solvents to prevent contamination.

Our products are intended for research purposes only and are not intended for human or animal consumption. We are strictly a research and development peptide supplier for the scientific community. We prohibit discussions on human and animal consumption of peptides.

We typically process orders within 24 hours. Once processed, your order is usually shipped within 1-2 business days.

Delivery times vary based on your location and the shipping method you choose. Within the US, you can generally expect your order to arrive within 3-5 business days. 

Please note that, due to the unique nature of our offerings, all sales are final. Unfortunately, we are unable to accept returns, exchanges, or issue refunds for any purchases made on our website. If you have any questions or need assistance regarding your order, don’t hesitate to reach out to our customer service team.

Peptides are short chains of amino acids that play crucial roles in various biological processes. In research, they are used to study protein functions, develop new medications, and understand disease mechanisms.

We offers a wide range of high-quality research peptides, including custom peptides, peptide libraries, and modified peptides to meet the specific needs of various scientific studies.

To place an order, simply browse our catalog, select the peptides you need, add them to your cart, and proceed to checkout. You can also contact our customer service team for assistance with custom orders.

We accept various payment methods, including Zelle, and bank transfers. For bulk or institutional purchases, we also offer invoicing options. If you have any questions about payment, please contact our customer support team for assistance.

We offer various shipping options to ensure timely delivery of your order. Tracking information available for all shipments. You can choose your preferred shipping method during the checkout process